Credit and debit card use is rising. If your business includes Millennial customers, card acceptance is essential. Even if purchases are small dollar amounts. Since 2001 the Federal Reserve has conducted a Payments Study. The purpose of this triennial study is to estimate trends in non-cash payments in the United States. In December of 2013..
How do you differentiate your business from your competitors? Great customer service. “If you don’t have something nice to say, don’t say anything at all.” Your mother was right because bad-mouthing has practically become a national pastime. In 2013, consumers told 8 people about their good experiences, and told 21 people about their bad experiences…
Mentor-Protege Relationships in the Age-diverse Workplace Designing Mentoring Programs that Work December, 2013 EXECUTIVE SUMMARY As the 90+ million Millennials enter the workforce the Boomer generation is feeling pressured, pushed out, and in some cases, just old. Boomers believe these young upstarts are overly confident, feel entitled, are unenthusiastic about working for things, and are too..
Utilizing Text2Bid auction software makes it possible for non-attendees to bid in your silent auction. There are some events of which the silent auction is thing people most look forward to. Some organizers are extremely adept at putting together auction items that people actually want to bid on and will go to great lengths to..
Text to Donate is the equivalent of the 21st Century offering plate. By now you are accustomed to the occasional mobile phone ringing, vibrating, even singing, during services. It has over the years gotten better as mobile phones have become easier to mute and people have become accustomed to carrying them everywhere. But still, you..
There are many reasons for small business owners accept mobile payments: here are 5 of them. 1. Mobile Payments are becoming the New Norm It is true that the United States has lagged behind Europe and Asia in the adoption of mobile payments, but front-runners like Starbucks, McDonald’s, Macy’s, Walgreens, Whole Foods, and Subway are..
Accepting mobile payments helps businesses stay relevant. It’s not coming anymore. It’s here. Mobile payments. And if your business doesn’t have a plan for implementing mobile payments, you may soon find yourself losing customers to the competition for that reason alone. But what does it mean to accept mobile payments and how do you implement..
Fear of Abandonment Many people have FOMO (fear of missing out). Many businesses have FOA (fear of abandonment.) Fear no more! Collect online payments right within your website. No redirect, no pop up, and ultimately no abandonment. (At least not due to having to go to a new page to make a payment.) If your..
What is EMV? If you have traveled to Europe from the U.S. in the past ten years you are likely familiar with the chip-card or EMV. You also most likely experienced difficulty paying for things because your credit card wasn’t EMV compliant, meaning it doesn’t have a chip. According to an article in QSR Magazine,..